Welcome to the product selection guide

Let us first check the voltages that you have got.

The voltage can be found on your adapter or device.
Find a sticker on your adapter or device. It us usually located beneath the device or on the adapter. The sticker will have a few writings on it.
If you can find a sticker on the adapter, it would be stated “Output voltage” “Output power” “Output” etc on the sticker.
If you are looking at the sticker on the device, it would be stated as “Input Power” “Input voltage” “Input” etc on the sticker.
Check for the voltage part (A number that has V at its end) and choose the options which you can find on the sticker.

You have got a 12V device. Let us see if the current is sufficient enough.

On the same sticker that you looked into. You can find current rating next to the voltage rating. Please choose from the option below.

You have got a 5V device. Let us see if the current is sufficient enough.

On the same sticker that you looked into. You can find current rating next to the voltage rating. Please choose from the option below.

We have no solutions for you now or you could have possibly chosen a wrong option.